Submit a Support Ticket

Need help? Use this service to create a support ticket and get assistance from the AfroSynergy team.

When to Submit a Ticket
  • ⚡You're experiencing a technical issue with your dashboard, profile, or service
  • ⚡You have a question about proposal status, subscriptions, or compliance
  • ⚡You need support for uploading documents or accessing resources
  • ⚡You want to escalate a request or follow up on a previous submission
What You Should Include
  • ✔ A clear description of your issue or question
  • ✔ The area of the site or tool you're using
  • ✔ Any relevant screenshots or links (if possible)
  • ✔ Your preferred contact method or time for follow-up
What to Expect After Submission
  • 🎯You’ll receive a confirmation email that your ticket was received
  • 🎯Our support team will review your issue within 24–48 hours
  • 🎯You may receive a follow-up via email, SMS, or WhatsApp depending on your settings
  • 🎯Your ticket will be tracked until it is resolved or closed with your feedback

Discover Opportunities Tailored to You

We connect you with trade, investment, talent, and partnership opportunities based on your goals and profile.

What You Can Expect

  • Personalized Matches with vetted partners across Africa and international markets

  • Fast Onboarding — the entire process takes less than 2 minutes

  • Smart Matching powered by AI and pre-qualified data

  • Trusted Ecosystem built for businesses, investors, and government stakeholders

Who Should Use This Service

  • Exporters & Importers

  • Government Agencies & PPP Units

  • Investors, NGOs, and Trade Consultants

  • Entrepreneurs seeking project partners or funding

How It Works

  • Watch a quick intro to understand how matching works

  • Tell us what you're looking for in a few questions

  • Get matched or referred to relevant opportunities